About

FAQ

• Where is the store based?

  Taylor, MI

• Do you accept orders placed outside of the US?

  We do indeed! International customers are welcomed.

• How long will it take to receive my order?

  All items are made-to-order unless otherwise noted and will be sent roughly 24 hours after purchase. RQM ships every day excluding weekends and US federal/postal holidays.

  The time it takes for you to receive your order depends greatly on the efficiency of the postal systems involved: domestic orders can take between 2-10 days to arrive; international orders may take 1-3 weeks.

• Christmas Order Deadlines

  The deadline to receive an order by December 24th, 2016 from within the United States is 12/03/2016. I will be out of town 12/15-12/26; all orders made during that time will ship 12/27. If you have any questions, please don't hesitate to contact me via email!

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.